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The Steps to Getting a Reverse Mortgage

Michael Branson (CEO ARMC)     6/26/09 10:05pm

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One of the first questions it seems I always get after people are comfortable with the program itself is “Okay, now what are the actual steps to getting the reverse mortgage?”.  There are a few different answers depending on to whom you’re talking, some lenders make different requirements of borrowers and with different time frames.  But there really is no disputing the first two steps; filling out an application/disclosure package and getting your counseling. 

Your reverse mortgage specialist can get a package ready for you and can work with you in a number of ways to have it reviewed and signed.  Some senior borrowers prefer to read and sign their initial packages in the presence of a reverse mortgage specialist, whether with or without a family member present. I actually prefer this as well, it gives me the opportunity to answer any questions that may arise with any of the many disclosures and be certain that nothing gets missed.

Some borrowers prefer to do it with their family or trusted financial advisor without the presence of a third party and therefore, prefer to have the package sent to them to fill out and sign on their own. Either method is fine, or whichever the borrower is more comfortable with we will accommodate their wishes. 

The other initial step which can be done before or after the package is completed for the lender, is the mandatory reverse mortgage counseling.  HUD requires that every borrower attend a counseling session with a third party counselor approved by HUD.  To be certain that borrowers are not being pushed into transactions, lenders cannot set up the counseling session or choose the counselors for the borrowers. 

The borrowers must make their own appointment with the counselor of their choice.  The lender will supply every borrower with a list of 10 counseling agencies; 5 of which are mandated by HUD; 1 of which should be within a reasonable driving distance for those borrowers wishing to attend in person and the remaining 4 will also all be HUD approved agencies.  Lenders cannot order any services which would incur a cost for their borrowers until after they have received a copy of the counseling certificate, signed and dated by the borrower.

After we receive the counseling certificate, then we can begin processing the loan in earnest! We have always pulled on-line evaluations to try to determine if there are going to be value issues before spending a borrower’s money. We are not appraisers and as such, cannot give an absolute value on a home, but we can check to see if there are sale comparables available and whether or not they support the value for which the borrower believes their house will appraise. 

If we see potential issues, we let our borrowers know what we are seeing in their market.  We also try to look for current listings so we can see what properties around them listed for sale but not yet sold are selling for so we can see if there is a trend developing.  In many cases, the value may not make a huge difference, only meaning the borrower will not receive as much money. 

But in some cases, a lower value may mean that the borrower cannot complete the transaction and we do not wish the borrower to incur any costs if they will not be able to obtain the loan they desire anyway.  The appraisal is then ordered with an FHA approved appraiser.  The appraiser will contact the borrower to make an appointment to visit the home and perform the appraisal. 

The appraisal is such an important part of the reverse mortgage.  The appraiser will tell the lender not only the value, but if there are needed repairs in the home as well.  Sometimes the appraiser has a very easy job as the property is very similar to all the other properties in the area, there are several recent sales and the value is easy to determine by those recent sales requiring very little adjustment. 

Sometimes it is exactly the opposite. Sometimes the property is very unique, is in a rural setting or there are no recent comps in the area requiring the appraiser to use dissimilar properties or excessive adjustments.  Lenders reserve the right to order review appraisals on any property they receive a request to lend upon and at times like these, the review value may come in vastly different than the original appraiser’s value.

While the appraisal is being done, the loan specialist and processor will be busy opening an escrow, ordering title services, obtaining all the documents required in the reverse mortgage loan and gathering everything together as each item comes back and building the loan file.  Once everything is in, the file goes to underwriting.  If the processor is knowledgeable and does a good job, the underwriter will only have a few conditions, or additional things that he/she will want to see.

There are times that the property itself or the transaction itself will warrant additional review by the underwriter and the processor cannot begin to second guess every question that may arise by every underwriter, and then there are always times when underwriters think they need something that the loan specialist or the processor felt was very well explained to begin with.  But underwriting is an art and not a science so the trick here is to gather any underwriting requirements together as quickly as possible so that the loan can be funded. 

After all the conditions are cleared (the lender’s underwriter has received them and signed them off as acceptable), the file is moved to the loan document department and a person, usually the loan funder, will schedule a closing with the escrow or title company. The loan documents will be drawn for borrower signature and if the transaction is on a property that the borrower currently owns, then there is a Right of Rescission that must pass before the reverse mortgage lender can fund the loan.

This is a mandatory 3 day period which does not include the day the documents are signed, Sundays or holidays so it’s really 4 days and sometimes longer to give the borrower one more chance to think about it and change their mind without incurring a penalty or being forced to close the transaction.  If the borrowers do not exercise their right to rescind the transaction, the loan is then funded and usually recorded with the county recorder the next day…and that’s when the senior borrower is able to get their funds. 

A reverse mortgage is a complex financial transaction. When performed by a trained specialist, it can be closed quickly in some instances but typically takes between 30 and 40 days to complete. We have had some very motivated borrowers who had a tremendous need to close their transactions quickly to avoid foreclosure, etc who we were able to accommodate and close in under two weeks with the assistance of the borrower, appraiser, escrow and lender.

But as lenders have gotten busier and fewer, as new programs are introduced and products change, timeframes can become extended with underwriting delays, especially on some of the newer products like the reverse mortgage for purchase.  It is important to let your reverse mortgage specialist know if you have extreme needs up front to be certain that those needs can be planned for and accommodated accordingly.

 by: Michael Branson (CEO All Reverse Mortgage Company)


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